Frequently Asked Questions

To help shed some light on our services, here are answers to the frequently asked questions about prototyping.

General Questions

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Modern CAD software is very sophisticated. Not only can you do the design, it can tell you what the stresses and strains will be on the design, what the thermal effects will be and calculate fluid flows ; but what it does not do is tell you what the design will do in real life. Prototyping is an essential stage in any design project. It will show how the design will react when used in a real world environment, it will show weaknesses in the manufacturability of the design, it will give feed back from customers and suppliers alike about the acceptability of the design. Prototyping is an iterative process, it is unlikely the first prototype will be ‘fit for purpose’.

Rapid prototyping is used to produce parts quickly in a fairly inexpensive way without the cost of making molds.

There are various levels of prototype development, and a first run prototype will not be a finished product, although with a full Engineering and design proposal, our team can get you ready for production affordably. We do find it very valuable to build 1 prototype and then evaluate and test it. Most of the time, this evaluation will lead us to make more changes and provide design refinement on some of the components. Then a 2nd prototype is built. After 2 or 3 prototype versions, we are generally about 90-95% ready for production, and in some cases, the product is 100% ready for production. We can explain much more about this process, but the short answer is that 1 prototype will not allow the product to be 100% ready for manufacturing.

CNC machined parts are far superior to 3D printing parts in accuracy, strength, surface finish and material availability. On the other hand, 3D printing parts can be created in any geometry imaginable, including geometries that can’t be manufactured by any other process.

Vacuum casting can be used to closely simulate final injection molded parts or finished products,it’s good option for Low Volume Manufacturing/Short Production Runs.

Rapid injection molding known as Rapid Tooling is one of the real injection molding way that can solve the first hundreds of Trial production before mass production.

Each project is assigned a technical sales manager and a lead project engineer, who will be there from project launch to the delivery of your parts.

In most cases, we respond within 24 business hours of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.

We do not provide design services. You are responsible for submitting 2D and 3D CAD drawings, and we can then provide a Design for Manufacturing (DFM) review upon receiving your order.

In order to provide an accurate and timely quote, we accept 3D CAD files in STL, STEP, or IGES format, 2D CAD drawings with reference dimensions in format to include DWG and PDF. All of the WayKen processes are dependent on good 3D CAD solid models. Upload your file and we’ll send you a WayKen quote.

With just the dimensions alone it is impossible to determine to price. Pricing is determined by the material type used, size of the part, the process used to make it, and in some cases machine time.
Material, geometry, tolerance, finish, post-processing, and time are all factors when determining the final cost.

Each process is different and depends on part size, quantity required, and finishing requirements. Quality prototyping parts can be made in 3-9 days. Rapid injection molding may take 2-5 weeks to complete. More complex parts requiring or other special features will take longer. As for shipping, most of our shipments are via air freight, which can take a few days from China to Europe or North America.

WayKen relies on our reputation of working with hundreds of thousands of unique designs over many years, we always keep customer information confidential and have a strict policy within our factory that no photographs are ever allowed of a customer’s product without express permission. If it gives you peace-of-mind to sign an NDA we are more than willing to do so.

WayKen takes a proactive approach to customer’s quality concerns, providing cost-effective and rationalized advice from designs, materials, production processes, manufacturability, etc.

Once your order is confirmed, we will perform a full Design for Manufacturing (DFM) review to point out any issues that our engineers feel may affect the quality of your parts.
All incoming materials will meet your design specifications.
Final inspection reports before shipment.
We have the ability to share inspection data with you in real-time so we can work together to address any quality issues you may have during production.

Yes, WayKen also provides the following services: 3D printing SLA and SLS, sheet metal processing, and one-stop surface finishing.

WayKen’s in-house prototype finishing is capable of providing the best post-finish including assembling & form-fitting, fastening & metal inserting, sanding & polishing, blasting & brushing, painting & printing. We also offer a wide array of specialty surface treatments, including laser etching, anodizing, electroplating, chroming, chemical finishing, powder coating, etc. To provide a fast emulated prototype as same as the final product to the client, we support one-stop surface finishing operations for the client’s convenience.

Yes, with our own manufacturing capacity we provide production services from one-off prototyping to small series production and even mass production,not only plastic and metal machined parts, but also injection molded parts and sheet metal parts, we utilize our network of manufacturing in China to better assist you.

There is no single answer to this question but a few rules apply. For customers in USA, Prototypes to be used exclusively for development, testing, product evaluation, or quality control purposes,allow for a MFN Duty Rate of duty-free import into USA(US HTS Number: 9817.85.01.). Import duties vary widely between countries, and are dependent on the type of good being imported. Most countries in the world conform to the international Harmonized System (HS) codes that categorize virtually all commercial trade goods.

Our standard terms are Ex Works (EXW) for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises.

For express shipments, we use Delivered Duty Unpaid (DDU), which means that the client is responsible for paying import duty when the goods arrive to your destination.

Unless otherwise agreed upon, all new rapid prototyping customers must pay in advance, we will consider giving 30 days credit based on the order quantity after a period of cooperation between the parties.

Except in very special cases, all tooling orders require a 50% deposit in advance, even for clients who have credit terms. Typically the balance must be paid after T1 approval of samples. Terms are negotiable with each individual customer.

WayKen accepts payment in two ways:

  • Bank to bank wire transfer. WayKen has accounts in Hong Kong and ShenZhen, China.
  • WayKen can send you a PayPal invoice and you can use your PayPal account or credit card to pay.

"Amazing Job and Quality Work!"

Hope you're doing well. I got the part today. You guys did an amazing job! I was hoping to get quotes for the attached files. The specs are the same for all of them. Please also see the attached thread picture.
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